【 Note 】: Our factory specializes in wholesale of cross-border products, with a variety of styles. If you need a clearer understanding or require a large quantity of products, please contact customer service

Buyer Shopping Notice:

Our toy products are of good quality and affordable, with value for money. We offer discounts for large quantities. You can consult our customer service for further discussions!!!

1、 Return and exchange

Starting from the date of logistics receipt, returns and exchanges are supported within 7 days. The round-trip shipping cost must be borne by the buyer. If there is significant damage or loss caused by the return of the product during transportation, a 20% discount will be given to the original price of the goods for refund!!! Return conditions: If the product's quality issues result in the loss of its intended functions, we will process a return or exchange, but the resulting shipping costs will be borne by the buyer. The following reasons prevent our store from processing returns for you: 1. Non store products; 2. Incomplete packaging and accessories (packaging and accessories can be damaged but cannot be left out. If you find any problems with the product during the sales process, please put it back in the original packaging and pack it properly to avoid losing accessories).

2、 Product Quality

Since it is wholesale and the shipment quantity is very large, we can only randomly check the quality and appearance of individual products, and it is impossible to inspect every one for minor defects. Possible issues include:

1. Wrong product delivery: Our warehouse colleagues checked and proofread the order twice from receiving it to shipping, but sometimes they still send the wrong product. You can try selling it. Our products on Alibaba are generally easy to sell. If there is a price difference, please contact customer service to refund the difference.

2. Product quality issues: Most problems can be resolved by replacing the battery, adjusting the battery placement, and connecting the wire ends To solve it in a simple way, you need to know how to repair toys when selling them. Some product accessories can be repaired, and we will provide accessories. For specific details, please consult customer service.

3. Packaging damage, express logistics crushing: We will use logistics double-layer packaging, cushioning materials, compact stacking and other methods to avoid damage incidents. Transportation is completed by third-party logistics companies, which are beyond our control. We will not be responsible for any damage caused by transportation reasons. Please be sure to unpack and inspect in front of the logistics or express delivery!! The transportation time is affected by various factors such as weather, vehicle arrangements, and transportation conditions, and is not a reason for returns. However, we will do our best to assist customers in handling any issues arising from logistics and express delivery.

All products will undergo multiple inspections during production, after production, and before shipment, and will only be shipped if they are fully qualified. However, various uncertain factors can cause the loss of product functionality, and our company can only guarantee a 98% pass rate, with 2% being exempt from liability

Buyers are advised that ordering our products is an acceptance of the above instructions

Due to uneven styles, volumes, and weights Therefore, the actual shipping cost is not consistent with the shipping cost submitted for the order Order shipping fee is not the actual shipping fee Customers need to contact customer service to know the actual shipping cost.